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Branch Event

IoD North Yorkshire Business Breakfast : Corporate Social Responsibility (CSR)

11 Jul 2019
West Park Hotel, Harrogate

Join us for a brilliant and insightful session on Corporate Social Responsibility.

Culture First

Jacqui Hall is going to share her extensive insights into the relationship between culture and business performance. Having taken CNG from just twenty something team members to over 217 headcount with a turnover of over £800 million, CNG is a living, breathing example of ‘Happy people making happy customers’. Your business culture matters and Jacqui is going to share why and how much impact it can have on your team, your brand and ultimately your customers. Gain insight into how a business has grown and retained its culture by having the right people on board, engaged and delivering through every stage of its journey. Jacqui will share her insights on office environment, communication and why workplaces should be fun, inspiring, supportive spaces.

Key details

Date & time: 11 Jul 2019 08:30 - 10:00
Location: West Park Hotel, Harrogate
CPD Hours:

Prices from

10.00 GBP + VAT - Member
15.00 GBP + VAT - Non-Member

Event manager:
Beata Olah
Contact phone:
Contact email:


Jacqui Hall, Managing Director, CNG

‘I was lucky enough to work with Colin Gaines, the man behind CNG, before CNG was a reality. When I was offered the chance to be part of it, I knew it was the right thing for me. His passion combined with a gap in the market for an alternative supplier, a customer-focused supplier in the gas industry meant the CNG proposition was special from the start.

Fast forward more than two decades and we’re the little company that could, did, does. But, we aren't so little any more. As we continue to grow, we remain as focused as ever on keeping quality of service as our primary differentiator and when I look at our team embracing these values and living them every day, I am so proud of the business we have built together.

CNG is in many ways very different from its humble beginnings, and in others it has hardly changed. It starts with our great people and through them; great service continues to attract more customers. I see my role here as a great privilege and I feel lucky every day when I come to work; I think that is when you know you’re part of something special.’

Jacqui Hall is MD of CNG Ltd, a leading UK energy supplier, but more importantly, a stand out leader for customer service (with the awards to prove it).  CNG’s big idea is to make energy simple, to deliver outstanding service that makes things easy for customers and remove all that long-standing negativity from the industry. Energy doesn’t need to be hard work, or complicated!  Jacqui knows her stuff, having started as an Office Manager, she went on to learn on the job, progressing through the ranks and driving CNG to become one of the industry’s most stand-out businesses. Her accolades over the years comprise a multitude of awards as an employer and for her personal contribution and approach to business in the region including: Ernst and Young Entrepreneur of the Year - Transformational Leader (Yorkshire and the North East region) and Barclays Yorkshire Woman of the Year - Large Business.

Come and meet Jacqui in person on 11th July in Harrogate!




Prices from

10.00 GBP + VAT - Member
15.00 GBP + VAT - Non-Member


Please tick here to indicate that you have read and agree to the Terms and Conditions for this booking.

  • West Park Hotel
  • 19 West Park
  • Harrogate
  • HG1 1BJ

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