• 9 May 2024
  • Online

How mediation can help businesses

Understanding the mediation process

More and more businesses are using mediation to help resolve conflicts before things get out of hand and relationships become irreparably damaged.

The session will look at the types of issues that companies are using mediation for, how to access and who mediators are in Scotland. You will also hear first hand from a mediator about how things work and what to expect.  


Graham Boyack

Graham has been Director of the Scottish Mediation since August 2012. During that period, he has contributed to policy a member of the Scottish Government Administrative Justice review, Digital justice Working Group and Marches and Parades Working Group. He is a mediator with the Edinburgh Sheriff Court Mediation Service.

Graham has worked extensively in the third and public sector and brings senior leadership experience, having worked in Student Unions, The Festival City Theatres Trust and the Scottish Ambulance Service. He has strong skills in partnership working, governance, policy development, has an MBA and is a Fellow of the Chartered Management Institute.

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