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Terms & conditions

I hereby apply for membership of the Institute of Directors and agree to be bound by its Constitution and all rules and regulations made under it. I confirm that I do not have any unspent criminal convictions (other than for traffic offences); I am not an undischarged bankrupt; and I am not disqualified (by court order or voluntary undertaking) from being a director of any company. I undertake to inform the Institute Secretary without delay if I ever become subject to such a conviction, bankruptcy or disqualification.

I undertake to conduct myself, both publicly and privately, in a professional manner and so as to uphold the Institute’s reputation and standing and not to cause embarrassment or distress to other members of the Institute or its staff and not to represent publicly the views of the Institute or to claim its support, without the consent of the Board (or of an officer or employee of the Institute nominated by the Board for such purpose). The IoD’s Constitution and Member Rules appear here.

I agree that the IoD may hold and process all personal and business information which I am supplying with this application form and any further information I supply during the course of my membership. I agree also that the IoD may use my Personal Information as set out in the IoD’s Privacy Policy*.

*The IoD’s Privacy Policy is accessible online , or from the IoD Membership Development Department. Information about members is kept strictly confidential in accordance with the Data Protection Act 1998.

Terms and conditions for IoD examinations

These terms and conditions are intended to be legally binding between the person booking the examination (You) and the Institute of Directors (IoD, we or us). These terms and conditions apply to all bookings for examinations conducted by the IoD.

Booking procedure

1. A binding agreement subject to these terms and conditions will be made between you and the IoD when:

  • We receive a booking form by post or e-mail. If you have completed a booking form for your course and exam, these terms and conditions are printed on the form;
  • You book an exam over the telephone paying in full. If you are booking an exam by telephone, you will be asked to confirm that you have read and understood these terms and conditions before the booking is complete. You will then be emailed a booking confirmation with the terms and conditions attached;
  • If you have booked your exam via email, you will be sent a copy of these terms and conditions on your booking confirmation.

2. Where you make a booking on behalf of a corporate entity, you and the corporate entity will be bound jointly and individually to the agreement. Furthermore, you warrant that you have the authority of the corporate entity to do so.

Payment terms

1. You will be sent an invoice by e-mail shortly after receiving your exam booking confirmation.

2. Where you have already paid the exam fee by credit card as part of the booking procedure, we will send you a receipted invoice on request.

3. Where the exam fee is included in the overall course fee, the exam fee will be included on your original invoice.

3. Where payment has not been made during the course booking procedure, the invoice must be paid within 30 days of the date of the invoice, or no later than one working day before the exam, whichever shall be the earlier.

4. We reserve the right to refuse access to the exam where payment has not been received in full.

Cancellation and transfer policy

  • Once a booking has been made, you are entitled to cancel the booking subject to the following:
  • Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014 (“Consumer Contracts Regulations”) you may cancel your exam within 14 calendar days (“Cancellation Period”) from the date of your purchase.
  • You may cancel and receive a full refund or transfer, free of charge, to another session at any point up until 14 calendar days before the exam date. You will not be entitled to a refund if you cancel or transfer your exam after this time.
  • Any notice of cancellation or transfer must be sent by email to examinations@iod.com and will only be effective when it is received and acknowledged by a member of the examinations.
  • If you are unable to attend your exam due to unforeseen circumstances outside of your control, we will transfer you to the next available exam for no additional fee. You may be asked to provide evidence i.e. a doctor’s note.

Reservations

1. We reserve the right to reschedule or cancel any examination session should circumstances so demand. If a session is affected, you will be entitled to a full refund of the fees you have pre-paid for that exam. We accept no liability if, for whatever reason, the exam fails to take place.

2. We reserve the right to review our fees and / or these terms and conditions as and when appropriate. Should our fees and / or these booking terms and conditions change you will have the option to withdraw from the exam session and receive a full refund.

Limit of liability

1. The IoD (which shall include the course leaders employed by the IoD to deliver the course), will not be liable for any breach of contract, negligence or otherwise for any consequential loss occasioned to any person acting, refraining to act, or omitting to act, in reliance on the exam, to the extent permitted by law.

2. Consequential loss shall be deemed to include, but shall not be limited to: loss of profits or anticipated profits; loss of business or anticipated business; damage to reputation or goodwill; and any claim made by any third-party for damages, costs or expenses.

Data Protection Policy

1. We will ensure that all reasonable and appropriate security measures are in place to protect personal data and will destroy or provide this data upon written request.

2. From time to time we, or agents acting on our behalf, may contact you with details of other courses or programmes and other services provided by the IoD which may be of interest to you.

3. We will not pass on your personal data to any third-party and will refrain from processing your data in order to send you any further information should you make such a request to us in writing.

If you register with us you confirm that you are at least eighteen years of age. The details provided by you on registration or at any time are important. The registered user undertakes to ensure that they are correct and complete. You undertake to inform us immediately of any changes to the information you provided when registering by updating your personal details.

Password and Security

When you register to use the iod.com site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. Please note that you will be responsible for activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately.

Privacy Policy

We take your privacy seriously and we understand that you would wish to know how we shall use the information we collect from your use of the iod.com site. Please see our Privacy Statement which forms a part of these Terms and Conditions. Copyright and other Notice Material on the iod.com site is protected by copyright, trade mark and other intellectual property and proprietary rights. You may use the iod.com site and display, download on any single computer or print a single copy of any material for your personal or professional use provided you do not further copy or modify the page including without limitation by removal of any notices. You may not otherwise reproduce, copy, distribute or use any material on the iod.com site. Permanent copying and/or storage of material or reproduction or incorporation of any part of it in any other work in whatever media is expressly prohibited.

Goods and Services

Registered users of the iod.com site may be able to purchase goods and services such as publications and conferences from us or our subsidiaries or related companies including iod.com limited. This should not be confused with the purchase of goods and services from third party sites linked to the iod.com site. No offer is made through the iod.com site and we reserve the right to reject your offer for any reason. Prices and availability of goods and services are subject to change. In the event that we are unable to supply you with the goods or services you will receive a full refund.

While we try and ensure that all prices on the iod.com site are accurate, errors may occur. If we discover an error we shall inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel, and you have already paid for the goods or services, you will receive a full refund.

Specific terms and conditions may apply to these purchases. Those specific terms and conditions incorporate these Terms and Conditions. If these purchases are with one of our subsidiaries or related companies, the name of that company shall be included in the expressions "we/us" in these Terms and Conditions. In case of conflict, the specific terms and conditions shall apply. In relation to some users you may have a statutory right to cancel a good or service within a certain period. Nothing in these Terms and Conditions excludes that statutory right.

Third Party Sites

The iod.com site contains links to third party resources online. We do not endorse, approve or sanction (unless otherwise stated) nor are we responsible for any third party's products, services, acts or omissions or their availability. There is no association or connection between us and the third party (unless otherwise stated) save for the provision of the link. We do not act in partnership with nor as agent for or on behalf of the third party to whom we provide links. Accordingly, neither party may incur any debt or liability on behalf of the other party and we are not liable for any contract you enter into with them.

Disclaimer

The Institute of Directors does not accept any liability or make any endorsements, guarantees or undertakings relating to the content of advertisements or reader offers which may be displayed on, accessed by links, or referred to on iod.com.

Our Liability

Whilst we endeavour to ensure that information on the iod.com site is correct, we shall not be liable for any damages arising from the use or inability to use the iod.com site or any information contained on it or from any action or decision taken as a result of using the iod.com site or any such information.

To the maximum extent permitted by applicable law we disclaim liability for all implied or statutory warranties and conditions. To the maximum extent permitted by applicable law, in no event shall we, nor our employees, affiliates, agents or other representatives, be liable for any special, indirect or consequential damages whatsoever including without limitation damages for loss of profits, loss of confidential or other information, business interruption arising from or in connection with the use of the iod.com site or otherwise in connection with the provision of goods and services under these Terms and Conditions. We do not exclude liability for death or personal injury.

Compensation

You hereby undertake, as a condition of use of the iod.com site, to indemnify us against any loss or damage suffered by us as a result of any breach by you of any of these Terms of Conditions.

Termination

We may terminate your use of the iod.com site at any time without notice.

Law

These Terms and Conditions and any disputes arising from or in connection with them shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts. We do not make any promise that the materials on the iod.com site are appropriate or available for use in locations outside the United Kingdom and using the iod.com site from territories where its use or material or contents is unlawful is prohibited.

The iod.com site is owned and operated by the Institute of Directors. The registered office address for the Institute of Directors and each of its subsidiary companies is 116 Pall Mall, London SW1Y 5ED. Subsidiary companies:

Company Name

Registered Number

VAT Number

Director Publications

725548

239 1194 59

IoD Management Limited

4018579

-

Iod.com Limited

4018572

-

The vat number for the Institute of Directors is 239 1193 61.

Bookings

All applications to register for the event are subject to availability and you making full payment.

Confirmation (or rejection) of your booking will be sent to you within five (5) working days of our receipt of your booking request.

You may be asked for photographic ID upon arrival and entry into the event. If you are unable to provide identification which matches your delegate pass you may be asked to leave the event.

Should a different person attend the event to that named on the booking form, without prior agreement with the IoD, we reserve the right to (a) treat this person as an additional delegate and invoice accordingly or (b) ask the person to leave the event.

The IoD reserves the right to refuse admission and to remove persons from the premises for any reason where necessary.

Prices and payment

Our prices for attending the event are set out on the relevant registration booking form or can otherwise be obtained from us upon request or from our website. Prices may be subject to change from time to time.

If you apply to register for the event less than one (1) month before the date of the event we will only accept payment by a credit card, unless we expressly agree otherwise in writing. If for any reason we have not received payment in full by the date of the event you (or the attending delegate) will be asked as a condition of being permitted to attend the event, to provide payment by credit card on the day of the event. We reserve the right to cancel your booking at any time if payment is not made.

You acknowledge and accept that if payment is not made in accordance with these terms, interest on the overdue balances (including any period after the date of any judgment or decree against the Customer), and late payment fees, fall due and payable and are calculated upon the basis set out in the Late Payment of Commercial Debts (Interest) Act 1998 (as amended).

Cancellations and changes

It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of the event or the advertised speakers. We reserve the right to do this at any time. Where we alter the time and/or location of the event, we will provide you with notice of this.

If you are unable to attend the event we welcome substitute delegates attending in your place at no extra cost provided that we have at least two (2) days prior notice of the name of your proposed substitute and have received payment in full. Please notify us of any substitutions by email at: events@iod.com

If the IoD have to cancel the event, our liability in the event of a cancellation is limited to a full refund of the event fee only. We shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses).

The IoD accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

The charge for cancelling your booking is:

  • 30 days or more before the event – 20% discretionary administration fee applicable
  • Less than 30 days before the event – no refund available

The IoD accepts no liability if a delegate is unable to attend an event due to adverse weather conditions or any travel disruption.

Content

All rights in all presentations, documentation and materials published or otherwise made available as part of the event (including but not limited to any documentation packs or audio or audio-visual recording of the event) (“Content”) are owned by us or are included with the permission of the owner of the rights. No republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):

  • upload any Content into any shared system;
  • include any Content in a database;
  • include any Content in a website or on any intranet;
  • transmit, re-circulate or otherwise make available any Content to anyone else;
  • make any commercial use of the Content whatsoever; or
  • use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

The Content does not necessarily reflect the views or opinions of the IoD.

Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.

Delegate lists

If you attend an IoD event as a delegate or sponsor, some information about you may be available during the event to aid networking. This will be in hard copy only and will include your full name, job title and your company name. If the event is sponsored, a list of registered attendees will be available to sponsors a week beforehand to assist their planning. If you do not want your name to appear on the delegate list, please let us know 48 hours in advance of the event taking place by emailing us at events@iod.com

Photography & filming

For promotional purposes there may be a photographer and video production taking place at IoD events. Delegates who do not wish to be filmed or recorded should advise the IoD by email events@iod.com prior to the event.

The IoD reserves the right to use the media captured at any event in any brochures, booklets, videos, websites or other media and publicity material produced by the IoD. All materials shall remain the property of the IoD.

By agreeing to these terms and conditions, you also agree that the IoD may use such photographs without your name, unless you have granted specific permission for your name to be used, for any lawful purpose, for example, publicity, illustration, advertising and web content. If you do not wish for your image to be used, please advise us of such by emailing at events@iod.com

Data protection

By submitting your registration details you agree to the IoD holding and processing your personal data in accordance with current data protection legislation.

The registration details you provide us with when booking may be used before, after and during the event. We will use your personal data to send you information to aid your participation in the event, i.e. registration instructions, invoicing and payment, and materials relevant to the event. We will also use your name in the preparation of name badges and delegates lists. After the event, we may send you follow up emails relating to the event, seeking your feedback and also informing you of similar events that we think will be of interest to you.

For more information about our data protection policy, please refer to our Privacy policy.

These terms and conditions are intended to be legally binding as between the person booking the course (You) and the Institute of Directors (IoD, we or us). These terms and conditions apply to all bookings for all Open Courses conducted by the IoD.

If you are completing a hard copy booking form these terms and conditions are printed on the booking form. If you are filling in the booking form on-line you will be directed to the copy of these terms and conditions posted on the IoD’s website at www.iod.com. In both cases you will be asked to confirm that you have read and understood these terms and conditions before we will book you on a course.

    Booking Procedure

  1. A binding agreement subject to these terms and conditions will be made as between you and the IoD when:
    • We receive an authorised booking form by post or e-mail; or
    • b.You book a course via the website paying in full.

  2. Where you make a booking on behalf of a corporate entity, you and the corporate entity will be bound jointly and severally to the agreement. Where you make a booking on behalf of the corporate entity you warrant that you have the authority of the corporate entity to do so.

  3. Payment Terms

  4. You will be sent an invoice and confirmation of your booking by e-mail.

  5. Where you have already paid the course fee by credit/debit card as part of the booking procedure, we will send you a receipted invoice on request.

  6. Where payment has not been made during the booking procedure, the invoice must be paid within 30 days of the date of the invoice, or no later than the working day before the booked course, whichever shall be the earlier.

  7. We reserve the right to refuse entry to the course where payment has not been received in full.

  8. Cancellation Policy

  9. Once a booking has been made, you are entitled to cancel the booking subject to the following conditions;
    • You may cancel your purchase of a Course within a period of fourteen (14) calendar days (“Cancellation Period”) from the date of your purchase.
    • At any time up to 28 days before the Course Start Date you may cancel your order. You will receive a full refund of any payment already received. You will not be entitled to a refund if you cancel your course after this date.

  10. Any notice under clause 7 (and under the Transfer Policy below) must be sent by e-mail and will only be effective when it is received by us. Any requests made by telephone will not be accepted.

  11. Transfer Policy

  12. You are entitled to transfer your booking to another course subject to the following conditions being satisfied:
    • Up to 21 days before the relevant Course Start Date - you may transfer your start date for no charge, subject to availability. Only one transfer is permitted Course. The new Course Start Date shall be the next available course, or a date within three months of the original Course Start Date
    • Between 14 and 20 days prior to the Course Start Date – Transfers are subject to course availability and will incur a transfer charge of 50% of the Course Fee, with the full fee to be paid on the rebooked course.
    • Less than 14 days prior to the Course Start Date - it will not be possible to transfer your start date

  13. Illness/Travel disruption

  14. We are not able to offer transfers, or cancellation refunds made by delegates for reasons outside our control, which includes but is not limited to, travel difficulties due to adverse weather conditions or industrial action. However, if you are unable to attend a training course you have booked because of illness, we will transfer your course onto the next available date at an administration fee of £150 + VAT (per day), provided a doctor’s note is submitted.

  15. Where the course duration is more than one day, and you are absent from the course for one or more of those days, we reserve the right to refuse entry to the remaining days. In such circumstances, and for the avoidance of doubt, you will not be entitled to transfer to another course in order to take up the days you have missed without the written consent of the IoD. Should such consent be given and a transfer agreed, we reserve the right to make a charge for such transfer.

  16. Reservation

  17. We reserve the right to vary or cancel any course should circumstances so demand. The delegate will be notified of any cancellation, at least 14 working days in advance of the course. Should the course be varied or cancelled, you will be entitled to a full refund of the fees you have pre-paid for that course. We accept no liability if, for whatever reason the course fails to take place – this includes hotel accommodation, flights and/or any travel.

  18. We reserve the right to review our fees and booking terms and conditions as and when appropriate. Should our fees and booking terms and conditions be varied to your detriment you will have the option to withdraw from the course and we will refund the fees you have pre-paid for that course.

  19. Limit of Liability

  20. The IoD (which term shall include for the purpose of this clause the course leaders employed by the IoD to deliver the Course), will not be liable for any breach of contract, negligence or otherwise for any loss or consequential loss occasioned to any person acting, refraining to act, or omitting to act, in reliance on the course material, or the presentation of the course, to the fullest extent permitted by law.

  21. Consequential loss shall be deemed to include, but shall not be limited to: loss of profits or anticipated profits; loss of business or anticipated business; damage to reputation or goodwill; and any claim made by any third party for damages, costs or expenses.

Institute of Directors CCTV Policy

  1. CCTV Ownership

    The Institute of Directors (IoD) operates a CCTV surveillance system (“the system”) throughout the IoD estate, with images being monitored and recorded centrally. The CCTV cameras are situated at specific locations internally and externally on the IoD estate. The system is owned and managed by Art Security Solutions and operated by MITIE security.


    The responsible manager is the Head of Facilities.

  2. Compliance
    Images obtained from the system which include recognisable individuals constitute personal data and are covered by the General Data Protection Regulation (GDPR).
    The IoD is the registered data controller under the terms of the GDPR. The Data Protection Officer (DPO) for the IoD is the individual responsible for assisting the IoD in monitoring internal compliance with the GDPR, whilst also informing and advising the Institute of its data protection obligations.
    This policy has been drafted in accordance with the advisory guidance contained within the Information Commissioner’s CCTV Code of Practice and the Home Office Surveillance Camera Code of Practice.

  3. Purpose of our CCTV System
    The IoD’s registered purpose for processing personal data through use of the system is crime prevention and/or staff monitoring. This is further defined as:
    “CCTV is used for maintaining public safety, the security of property and premises and for preventing and investigating crime. This information may be about staff, members, customers and clients, offenders and suspected offenders, members of the public and those inside, entering or in the immediate vicinity of the area under surveillance.
    Where necessary or required this information is shared with the data subjects themselves, employees and agents, services providers, police forces, court or tribunal, security organisations and persons making an enquiry.”
    The operators of the system recognise the effect of such systems on the individual and the right to privacy.
    Full details of the IoD’s data protection registration are available on the Information Commissioner’s Office website.

  4. Description
    The system is intended to produce images as clear as possible and appropriate for the purposes stated. The system is operated to provide when required, information and images of evidential value.
    Cameras are located at strategic points throughout the IoD’s estate, principally at the perimeters, entrance and exit points of buildings and public and non-public collection spaces.
    Signage is prominently placed at strategic points on the estate to inform staff, visitors and members of the public that a CCTV installation is in use and includes contact details for further information.

  5. Operation
    Images captured by the system are recorded continuously and may be monitored in the IoD’s Security control room. Images displayed on monitors are not visible from outside the security control room and access to the security control room is strictly limited.
    All security staff working in IoD premises are licensed by the Security Industry Authority and are fully aware of the sensitivity of handling CCTV images and recordings. The Head of Facilities will ensure that authorised staff are fully briefed and trained in all aspects of the operational and administrative functions of the system.

  6. Photo & Videos at IoD Events
    Images may be captured during events organised and/or hosted by the Institute of Directors (IoD) using film photography, digital photography, video or other mediums. The IoD reserves the right to use the images captured in any brochures, booklets, videos, websites or other media and publicity material produced by the IoD.
    The IoD informs all persons taking part in an IoD event that they may be photographed, filmed, videoed or otherwise captured in image form.
    Where possible and practical to do so, the IoD will seek written consent to image capture. However, where this is not possible for practical reasons, unless express objections are received, individuals attending an event are deemed to have given their consent by attending or remaining at the event.

  7. Information retention
    No images, videos or information shall be stored for longer than is required for the stated purpose. A daily audit is carried out to ensure that all images captured by the CCTV are deleted after 30 days or once their purpose has been discharged. Information used as a reference database for matching purposes will be accurate and kept up to date.

  8. Access
    All access to recorded images is recorded in the security control room daily log. Access to images is restricted to those who need to have access in accordance with this policy, the standard operating procedure and any governing legislation.
    Disclosure of recorded material will only be made to third parties in accordance with the purposes of the system and in compliance with the GDPR.
    Anyone who believes that they have been filmed by the system can request a copy of the recording, subject to any restrictions covered by the GDPR’s subject access request provisions. Data subjects also have the right to request that inaccurate data be corrected or erased and to seek redress for any damage caused. Procedures are in place to ensure all such access requests are dealt with effectively and within the law. Access requests should be addressed to the DPO and e-mailed to gpdr@iod.com or by letter to:
    For the attention of the DPO at the Institute of Directors, 116 Pall Mall, London SW1Y 5ED.

  9. Feedback
    Members of the public should address any concerns or complaints over use of the Institute of Directors CCTV system to gdpr@iod.com or by post to the Institute of Directors at 116 Pall Mall, London SW1Y 5ED for the attention of the DPO. IoD staff should address any enquiries or concerns relating to the system to their line manager in the first instance.

  10. Annual review
    This policy was approved by the Data Protection Officer on 14 May 2018. It will be reviewed annually by the Data Protection Team to ensure its relevance and alignment with best practice.

3rd and 4th floor private rooms

All agreements with IoD Members (‘Members’) for the hiring of 3rd and 4th floor rooms at 116 Pall Mall, London SW1Y 5ED for meetings (‘meetings’) are subject to the following conditions:

  1. IoD Members
    • Agreements for the hiring of rooms may only be made by or on behalf of an IoD member, who shall be responsible for the invoiced amount. Members have no right to assign the agreement even where the hiring is made on behalf of a company.

  2. Booking
    • Members may not book rooms for more than five consecutive days without the IoD’s prior consent.
    • For ease of administration Members must at the time of booking provide an estimate of the number of persons attending the meeting. In addition, their names must be provided at least 48 hours prior to arrival.

  3. Equipment for meeting
  4. At the time of booking Members shall:
    • Advise the IoD of any IoD equipment or facilities they require for the meeting. If available, it will be charged for at the rates in the IoD’s current tariff card. See (4a) below.
    • Inform the IoD if they wish to bring in and use any equipment, other than IoD equipment, at the meeting. Members shall be responsible for the security and insurance of such equipment, for obtaining all consents, necessary licences and for its prompt removal at the end of the meeting.

  5. Charges
    • All Charges shall be based on the IoD tariff current from time to time and shall be inclusive of VAT (where applicable).
    • Charges for food and beverages shall be based on the amount ordered or, if greater, the amount actually supplied.
    • The IoD reserves the right to require deposit, payable at the time of booking, of not less than 50% of the estimated total charge.
    • Members shall pay the balance outstanding within 1 day of the meeting date. The IoD reserves the right to charge interest on overdue amounts at the rate of 1.5% per month

  6. Members obligations
  7. Members shall:
    • Ensure that persons attending the meeting observe these terms and conditions, do not commit any nuisance, disturbance or infringement which might jeopardise the IoD Liquor Licence and comply with all reasonable requests of IoD staff.
    • Comply with all security, fire and other regulations relating to the IoD premises and not commit any illegal acts.
    • Not carry out any electrical or other works, use their own electrical equipment or fix anything to the floors, ceilings, walls or any other part of the IoD premises without the IoD’s prior consent.
    • Not bring any inflammable, noxious or dangerous items onto the IoD premises and remove any items promptly when requested by staff.
    • Not bring to consume any food or beverages on the IoD premises other than those supplied by the IoD. Where, with the IoD’s consent,Members consume their own beverages on the premises, a corkage charge will be applied.
    • Not carry on any betting, gaming or auction activity on the IoD premises.
    • Not use the IoD’s name or logo on promotional or other literature or tickets except in such form as may be previously agreed in writing by the IoD, nor make any representation or create any inference which might indicate that the meeting is an official IoD function.
    • Not display any notices, signs or other devices or leave any brochures or other literature on or about the IoD’s premises.
    • Not use the IoD’s address, telephone number or fax numbers on their company letterheads, brochures or other literature.
    • Pay the cost of any electricity used which is additional to that normally used in the heating and lighting of the IoD premises.
    • If requested by the IoD supply a list of guests to reception, which may be required for security purposes.

  8. Cancellation by the IoD
  9. The IoD may be required to cancel a Meeting without any liability to the Member if:
    • The IoD premises or any part of them have to be closed for reasons beyond the IoD’s control.
    • The Member becomes insolvent or is adjudicated bankrupt.
    • The Member is already in arrears with any payment due to the IoD.
    • The Member is in breach of any of these Conditions and fails to rectify such breach within a reasonable period from the date of the IoD’s notice.

  10. Cancellation by Members
  11. Where a Member cancels a meeting and the IoD is unable to re-let the room, the Member shall pay the following charges together with all other payments made by the IoD on behalf of the Member:
    • Shaftesbury and Quest Rooms
      • If at least 10 working days’ notice of cancellation is provided from the Member to the IoD, the Member shall not incur a cancellation charge.
      • However, if less than 10 working days’ notice of cancellation is provided from the Member to the IoD, the Member shall be liable to pay 100% of the room hire charge, unless the IoD is able to re-let the room for the full duration of the booking.
      • For multiple day or multiple room bookings (2 or more days or 2 or more rooms), if over 15 working days’ notice of cancellation is provided from the Member to the IoD, the Member shall not incur a cancellation charge.
      • However, if less than 15 working days’ notice is provided from the Member to the IoD, the Member shall be liable to pay 100% of the room hire charge, unless the IoD is able to re-let the room(s) for the full duration of the booking.
    • Other Meeting rooms
      • If at least 5 working days’ notice of cancellation is provided from the Member to the IoD, the Member shall not incur a cancellation charge.
      • If less than 5 working days’ notice is provided from the Member to the IoD, the Member shall be liable to pay 100% of the room hire charge, unless the IoD is able to re-let the room for the full duration of the booking.
      • For multiple day or multiple room bookings (2 or more days or 2 or more rooms), if at least 10 working days’ notice of cancellation is provided from the Member to the IoD, the Member shall not incur a cancellation charge.
      • However, if less than 10 working days’ notice is provided from the Member to the IoD, the Member shall be liable to pay 100% of the room hire charge, unless the IoD is able to re-let the room for the full duration of the booking.

  12. Liability
    • Members shall be liable for and shall indemnify the IoD against all losses and damage (including consequential losses resulting from injury to persons or loss of or damage to IoD property arising from the Members’ hiring of a room.
      The IoD shall not be liable for:
    • Damage to or loss of any items belonging to or in the care of the Member or persons attending the meeting.
    • For injury to the Member or persons attending the meeting, except where and to the extent that such an injury, loss or damage is caused directly by negligence of the IoD.

  13. General
    • No variation to the Agreement shall be effective unless in writing and signed on behalf of the IoD and the Member.

  14. No fills terms
    • Prices are based on current room hire rates and room size not on the number of people. Maximum room capacities will apply. This is a self service offer and if room service is required extra charges will apply. The fridge will be filled with sufficient water and flavoured water for the number of guests. Further refreshments can be ordered and added to the final bill. Unlimited coffee available from the self service coffee machine in the room. Only available on a full day hire basis, no half day hire available. Offer is subject to room availability.

Code of Practice - Student Guru Panel

In sending an email to a member of the IoD Guru Panel, you are indicating that you have read, accepted and commit to adhering to the following Code of Practice.

Communication with the Gurus

In the first instance, communication is restricted to the use of the respective iod.guru@iod.net address with future responses and follow ups utilising the same secure email address.

This email address will be cycled through a series of Gurus over the course of the year and the current recipient will be advertised on the website. Handover dates will be advertised and after which point it may not be possible to communicate with a previous Guru.

Should the Guru wish it he/she may decide to give a separate, personal email for future communications. This should not be sought and if received should be treated with discretion and respect. Personal email addresses must not be distributed or published in any way.

Advice Sought and Given

The Gurus are willing to answer any questions relating to the general world of business or their specific and described skills and experience. Their advice is given without fear or favour and from an entirely voluntary viewpoint. An acting Guru may be an IoD member or, on occasion, an IoD staff member, but views given do not represent the views of the Institute nor should be taken as such. Any future actions taken that may correspond to or reflect the advice of a Guru is the sole responsibility of the student member and no liability can be attached to the Guru or the IoD.

IoD Moderation

An IoD moderator will oversee all correspondence and, where necessary, intervene to provide factual advice or indicate that personal opinion should not be given for such a query.

In some instances you may be approached by the IoD moderator requesting use of your question and answer as an online example. It is within your rights to refuse this request without prejudice.

Code of Behaviour

Inflammatory or defamatory language, libel, profanity, rudeness or general behaviour that can be perceived as inappropriate for an IoD member will result in the revocation of your IoD Student Membership.

The IoD reserves the right to change the gifts at any time. All details are correct at the time of publishing. If you have any questions concerning the gifts available please call +44 (0)20 7766 8866

This offer is only applicable when the form is used or completed online.  This offer cannot be combined with any other offers including reductions to joining fees, other than for applicants joining for 2 years or more. The proposer must be a UK resident (including Isle of Man but excluding the Channel Islands) with a permanent UK address and be a current member at the time of proposal and the election of the new member. The proposed member must be applying for full UK membership and must pay a full joining fee for offer to be valid. 

Applications must be received by 31 December 2018.

Kindle offer applies to the Amazon Kindle 4GB WiFi 191 gram Model in black; alternative models of Amazon Kindle (e.g. Kindle Fire) are not available.

Due to working with third parties, a referral gift may take up to 28 days to arrive.