Part of the skill of running a successful business is creating good relationships with your customers and suppliers, so that agreements are kept and problems can be sorted out in a friendly way.
When things go sour, your priority is still to settle the dispute peacefully, but there may be times when you have to resort to using the law.
Better directors for a better world
The IoD supports directors and business leaders across the UK and beyond to learn, network build successful and responsible businesses.
Running a successful business
Browse valuable business advice resources from the IoD.