Terms and conditions for your business

A company’s Terms and Conditions are a written statement of how the business will treat suppliers and customers, and how the business is to be treated in return. Terms and Conditions are fundamental to getting paid on time and avoiding misunderstandings which can end up as costly disputes.

This feature is a general introduction to Terms and Conditions and why every business needs them. The information provided does not constitute legal advice. IoD members can request a number of templates and advice resources which are detailed at the end of the feature. Here, the IoD Information & Advisory Service explains what Terms and Conditions should cover, and IoD members can request template Terms and Conditions for the supply of goods or the supply of services.

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