(a) What personal information we collect about you

We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:

(i) your name including your title;

(ii) your postal address;

(iii) your email address;

(iv) your telephone number;

(v) information provided when you correspond with us;

(vi) any updates to information provided to us;

(vii) personal information we collect about you or that we obtain from our third- party sources;

(viii) the following information created and recorded automatically when you visit our websites:

(A) Technical information. This includes: Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our websites, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages; and

(B) Information about your visit and your behaviour on our website (for example, the pages that you click on).This may include the website you visit before and after visiting our websites (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads.

(b)How we use your personal information

We will collect, use and store the personal information listed above for the following reasons:

(i) to allow you to access, use and place orders via our websites;

(ii) to receive enquiries from you through our websites about our Membership Services and other services;

(iii) for improvement and maintenance of our website and to provide technical support for our websites;

(iv) to ensure the security of our websites;

(v) to recognise you when you return to our websites, to store information about your preferences, and to allow us to customise the website according to your individual interests; and

(vi) to evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our websites, how they use our websites and to make our websites more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

Please see sections 2.8 and 2.9 for more details about how we use your personal information.

(a)What personal information we collect about you

We, or third parties on our behalf, may collect and use any of the following information about you:

(i) your name;

(ii) your postal address;

(iii) your email address;

(iv) your telephone number;

(v) your age (date of birth);

(vi) your ID documents (such as a utility bill or copy of your driving licence);

(vii) your bank account details for processing your Membership payment, events or training course bookings, including bank sort code, bank account number and/or credit or debit card details);

(viii) your photograph if you are an advance member and choose to upload your photograph to the site;

(ix) your dietary and accessibility requirements (if any) if you attend an event or training course with us;

(x) Information provided when you correspond with us;

(xi) any updates to information provided to us;

(xii) information about the services we provide to you:

(A) information needed to provide the Membership Services to you (including information on joining forms, order details, order history and payment details);

(B) Membership Services information; and

(C) Membership relationship management and marketing information;

(xiii) health and safety information, including any accidents you have at one of our properties if you attend one of our events or courses;

(xiv) CCTV recordings, if you visit one of our sites; and

(xv) information you provide to help us provide you with improved service, for example if we ask you to fill in a survey or questionnaire.

(b) How we use your personal information

We will collect, use and store the personal information listed above for the following reasons:

(i) to provide you with your Membership and associated Membership services;

(ii) to deal with any enquiries or issues you have about your Membership;

(iii) to send you certain communications (including by email, SMS or post) about our products and services such as administrative messages (for example, setting out changes to our terms and conditions and keeping you informed about our fees and charges);

(iv) to ensure your safety and security and that of others, using CCTV;

(v) to carry out statistical analysis and market research on people who may be interested in our Membership Services; and

(vi) if it is in our legitimate interests for business development and marketing purposes to contact you (including by telephone, SMS or post) with information about our products and services or the products and services of our suppliers which either you request, or which we feel will be of interest to you.

Please see sections 2.7 and 2.8 for more details about how we use your personal information.

(c) Information we need to provide services to you.We need certain types of personal information so that we can provide services to you and perform contractual and other legal obligations that we have to you. If you do not provide us with such personal information, or if you ask us to delete it, you may no longer be able to access your Membership services.

(a) What personal information we collect about you

We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:

(i) your name including your title;

(ii) your postal address;

(iii) your email address;

(iv) your telephone number;

(v) your (or your employer's) payment details (including bank account number and sort code and/debit or credit card); and

(vi) information about your preferences.

(b) How we use your personal information

We will collect, use and store the personal information listed above to deal with any enquiries or issues you have about our products and services (including around Membership Services), including any questions you may have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you.

If we do not have a contract with you to provide the relevant products or services, we may process your personal information for these purposes where it is in our legitimate interests for the provision of these products or services.

Please see sections 2.8 and 2.9 for more details about how we use your personal information.

(a) What personal information do we collect about you?

We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:

(i) your name including your title;

(ii) work contact information (phone number, postal address, mailing address, email address);

(iii) your job title;

(iv) your date of birth;

(v) information provided when you correspond with us;

(vi) any updates to information provided to us;

(vii) CVs, pitch and tender information;

(xii) work hours (overtime and hours worked);

(xiii) a recording of your voice, your biography and contact details where required for course content development; and

(xiv) if you attend our sites, CCTV recordings.

(b) How we use your personal information

We will collect, use and store the personal information listed above for the following reasons:

(i) to enable us to purchase and receive products and services from you or your employer (including supplier due diligence, payment and expense reporting and financial audits);

(ii) to assess your working capacity;

(iii) to deal with enquiries from you or your employer;

(iv) to confirm information on CVs and performance reference checks, to assess you or your employer's suitability to work for us;

(v) for health and safety records and management; and

(vi) for CCTV monitoring and other security of IoD facilities.

Please see sections 2.8 and 2.9 for more details about how we use your personal information.

(c) Source of personal information.We may receive some of your personal information from third party sources, such as your employer or your employer's company website. We may also collect this personal information from publicly-available sources, such as LinkedIn.

(d) Information we need to receive the services from you.Please note that we need certain types of personal information so that you or your employer can provide services to us. If you do not provide us with such personal information, or if you or your employer asks us to delete it, you may no longer be able to provide services to us.

(a) to deal with any enquiries or issues you have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you.If we do not have a contract with you, we may process your personal information for these purposes where it is in our legitimate interests to deal with your enquiries or requests;

(b) for internal IoD reporting, IoD administration, ensuring adequate insurance coverage for our operations, ensuring the security of IoD facilities, research and development, and to identify and implement operational efficiencies.We may process your personal information for these purposes where it is in our legitimate interests to do so;

(c) to comply with any procedures, laws and regulations which apply to us – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others to comply, as well as where we are legally required to do so; and

(d) to establish, exercise or defend our legal rights – this may include where we reasonably consider it is in our legitimate interests or the legitimate interests of others, as well as where we are legally required to do so.

Before using your personal information for any purposes which fall outside those set out in this section 2, we will undertake an analysis to establish if our new use of your personal information is compatible with the purposes set out in this section 2. Please contact us using the details in Section 13 if you want further information on the analysis we will undertake.