Crisis Communication for Boards A Handbook for Good Governance
Crisis Communication for Boards: A Handbook for Good Governance is a practical guide for board directors, trustees and senior leaders responsible for protecting organisational reputation and resilience.
Developed by the CIPR Crisis Communications Network in association with the Institute of Directors, it demonstrates why strategic communication is a core governance responsibility and how organisations can anticipate, prepare for, manage and recover from crisis.
The handbook explores the five phases of crisis management: Predict, Protect, Prepare, Respond and Recover. Combining expert insight, practical frameworks, tools and real-world case studies, it helps boards strengthen preparedness, manage reputational risk and make informed decisions under pressure. Contributions from leading academics, board advisers and crisis communication practitioners worldwide provide a diverse perspective on challenges including cyber incidents, misinformation, AI, regulation and organisational culture.
Essential reading for leaders involved in governance, risk and reputation management, this handbook offers practical guidance to build resilience, strengthen oversight and ensure organisations are ready to respond effectively when crisis occurs.