Skip to main content
Become a member


Details

Factsheets

Setting up a customer care programme

16 Jan 2017

From demonstrating that you understand your customers to handling complaints promptly and effectively, learn how to set up a customer care programme.

A checklist on setting up a customer care programme.


This content is for members only.

You can access this factsheet by logging into the website. If you are not yet a member, you can join now by clicking the button below.

Join now  Login


Contact us

020 7451 3100

Business information

Enquire online

(Members only)


Opening hours

9am-5pm, Monday-Friday, excluding UK public holidays