Are you really listening? Unlocking innovation and engagement in the workplace
Are you really listening? It’s a question every director should consider as they lead their organisation or run their businesses. If we have lost the art of listening, then we are operating and making decisions on assumption.
If we are really listening then innovation, thinking and engagement will be achieved. In this webinar author and co-founder of PR Academy, Dr Kevin Ruck will discuss findings from his research and latest book ‘Leading the Listening Organisation’.
He will share the benefits of listening and practical advice on how to improve and develop a listening organisation.
How organisations listen, learn and adapt to their environment drives success and long-term sustainability. If employers learn to use the voice of their people, they can improve decision-making, innovation, engagement and performance.
Speakers
Dr Kevin Ruck
Kevin is a leading internal communication thought leader, researcher, author, lecturer and academic. He is the co-founder of PR Academy, the largest provider of Chartered Institute of Public Relations (CIPR) qualifications. He is the editor and co-author of 'Exploring Internal Communication' and co-author of ‘Leading the Listening Organisation’. Kevin is a member of the Editorial Advisory Board of the Journal of Communication Management and he also leads the Internal Communication Research Hub (ICRH) European Affiliate Group.
Jeremy Duncan - event moderator
Jeremy is Co-chair of the IoD Marketing Communications Group, a Partner and Brand Strategy Director at Reggie London, an award-winning independent brand and communications consultancy. He has worked in communications for over 30 years, firstly on the advertising and marketing fronts within the publishing sector for Reed and Condé Nast.
He built and ran a leading design consultancy, advised agencies and businesses as an independent consultant and was involved in a digital PR start-up before joining Reggie London in 2014.
Jeremy has extensive experience of working in most industry sectors, having led major branding projects for many household names in the UK and internationally.
Trudy Lewis - event moderator
Trudy is the Co-chair of the IoD Marketing Communications Group, a Founder, Director, Executive Coach and Consultant specialising in leadership impact, influence and communications.
Trudy has over 25 years’ experience in strategic internal, leadership and change communications, and employee engagement. Supporting leading organisations from the retail, professional services, insurance, rail and construction industries delivering communications and coaching solutions aligned to the business strategy and its priorities.
Trudy has an MA in Communications Management, is a Chartered PR Practitioner, Fellow, and former Director of the Board of the Chartered Institute of Public Relations (CIPR), and a member of the International Coaching Federation (ICF).

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