• 25 Jan 2024
  • Online

Advice for directors Resolving conflict with mediation

Hear from top mediators at the Civil Mediation Council about this method of dispute resolution.

Sometimes when we encounter conflict in business - for example, a dispute in the workplace, or negotiations with another company have broken down - an external party is required to resolve that conflict.

Online registration for this event has now closed; to book a last-minute place, please email [email protected]

Companies may opt for arbitration or litigation, meaning that control over the final outcome rests with the external party. However, mediation gives more control to those involved in the dispute, and may be the better option in some cases.

In this webinar, you will learn about:

  • The business costs of dispute and the opportunities that disputes can create;
  • How to harness conflict and have better difficult conversations;
  • Understanding the mediation process;
  • How to enhance board room conversations by planting mediation at the core of dispute resolution;
  • Top tips for board members to get the best out of any mediation opportunities.


Mandy Lenton

Mandy Lenton is a leading commercial mediator with a litigation background at Clifford Chance. She brings her experience and energy to mediating a broad range of commercial disputes. Mandy works with businesses in crisis, helping unscramble high profile disputes, fashion effective commercial solutions and helping people have better difficult conversations. Mandy is a lead member of the CEDR Training Faculty.

Nicolas Fournier

Nicolas Fournier is a senior commercial mediator with a scientific background. For 25-years, he held CEO / Managing Director roles in listed international industrial companies in China, Central & Eastern Europe and in the UK.

Bilingual, Nicolas brings his experience to mediating complex commercial disputes in either English or French.

Nicolas is Deputy Chair of the Civil Mediation Council.

Suzanne Tager

Suzanne Tager has over 18 years’ experience of dealing with and resolving high-value, commercial disputes both domestically and internationally; 14 years of which were spent at Hogan Lovells, in its market leading commercial litigation practice. Suzanne mediates a wide variety of commercial disputes drawing on her extensive experience of dispute resolution and her deep understanding of negotiation and psychology.

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