IoD Branch Ambassador Introduction
IoD East of England are pleased to be represented across our vibrant and successful region by IoD Ambassadors who are specialists in their fields. Our IoD Ambassadors are charged with leading in a chosen topic area/function that is their expertise or focus, whilst also promoting the benefits of IoD membership and the CPD route to Chartered Director.
Below you will find an introduction to one of our highly valued Ambassadors who would be pleased to connect with you via Twitter or LinkedIn. Please contact the IoD East of England regional office for more information regarding becoming an IoD Ambassador.
Your name:Ben Miller
Your title/role and company name: ProcessFlows | Konica Minolta
Your IoD branch: Suffolk
Your IoD Branch Ambassador roles: ICT, Tech and Digital Creative (and Greater Ipswich)
Your social media handles e.g Twitter, LinkedIn etc: https://www.linkedin.com/in/ben-luke-miller/
Q: How long have you been involved with the IoD?
Since July 2017 as a full member, but attended a number of Suffolk events over the past 12 months.
Q: Can you tell us a little about your career to date?
I spent 8 years working in Insurance, initially in Ipswich but also in London after I relocated. I pivoted into media, working at the FT for nearly 10 years. I started in a print advertising role managing a portfolio of city based financial institutions. I became a senior member of the digital team managing a rapidly transitioning publishing and advertising landscape.
Initially focusing on traditional competitors (Telegraph, WSJ, Reuters etc) and campaigns were delivered with linear metrics. When I left last year all eyes had shifted to Facebook, Google, Apple and news aggregators. Real-time programmatic buying, sophisticated analytics, multi-channel campaigns (incl. social, video, mobile) and even VR content projects was the norm when I exited.
My role was commercial and creative when customer facing, but internally it was strategic - responsible for digital platform design and build projects, introduction of new technologies (advertising and publishing), digital marketing, digital events, content production and collaborative partnerships.
Currently I work for ProcessFlows which is a division of Konica Minolta. We help organisations manage the lifecycle of business information across the intersection of people, process and technology. My role lends itself to the creation of long-term value through partnerships, sectors, regions, new technologies etc. I have input into what solutions we bring to the marketplace and their associated messages. I collaborate with our global innovation centres and R&D labs on projects applying new technology (AI, AR, IoT sensors etc) to the future workplace.
Technology can help in so many ways but it’s about bringing it to life, offering context, as well as linking the benefits to tangible business outcomes.
I am keen to continuously improve and help/influence those around me. This is why I decided to join the Careers and Enterprise run ‘Enterprise Adviser Network’ together with other local education and technology workgroups/shops.
I am also a certified GDPR practitioner and happy to help businesses with next year’s compliance deadline.
Q: What do you hope to achieve as an IoD Branch Ambassador?
I acknowledge this is an important role and on a personal level this is a fantastic opportunity. I want to be involved with the wider business community, and feel valued too. Doing the same but expecting different results is not what I follow - I will bring a number of positive messages and new perspectives. I have ideas for the creation of engaging content and events, and I believe this role will provide a platform to showcase this to Suffolk.
From a business angle, this is positive too. Although not promoting our solutions or brand, our company will benefit from me enhancing my position as a SME, or thought leader. Doing business isn’t just about numbers, it’s sometimes about giving back to society and creating interactions built on emotion.
Digesting knowledge and insight from other members is an important part - I am keen to learn and participate where possible.
Q: If you could give your 21 year old self some advice what would it be?
Master the art of listening.
Being and thinking different is a positive thing.
Find a balance between spending time in the learning and performance zones.
Things happen for a reason, see the positives.
Read books, meet people, try new experiences, challenge stereotypes and beliefs.
Q: What keeps you busy outside of work?
Keeping active, enjoying the outdoors and travelling where possible.
I am currently appreciating the space having moved from central London. I enjoy design and architecture so have started a self build house project.
Reading and thinking takes up a lot of time. My interests are diverse - politics, social science, psychology, sport, economics and technology.
Q: Are there any business related or policy issues that keep you awake at night?
The future of the workplace and how our roles will be defined by technology.
How our company, the wider business community and society will respond to the opportunities (and challenges) brought about by technology, GDPR and Brexit.
We’re kicking the proverbial can up the road by failing to address careers guidance and an out of date education system.
Q: Why do you think business leaders should join the IoD?
Everyone can learn from others and business and life is about continuous improvement. Business leaders can benefit from collaboration as well as being inspired by new ideas. Sharing and working together towards common goals is a positive. The IoD is a recognised institution built on reputation, leadership and insight.